Frequently Asked Questions

Most Vacation Island parking partners allow reservations up to 6 months before your cruise date, and we recommend booking as soon as your cruise is confirmed during peak season (holidays, spring break, summer).

Your reservation includes a grace window for most partner lots. If your return is delayed, contact support before your reservation ends to extend it — additional charges may apply depending on the lot.

Yes, in most cases — subject to availability and the cruise line's change-fee policy. Contact us as early as possible, since cabin categories can sell out closer to sailing.

Cancellation terms follow the specific cruise line and rate type you book — flexible rates typically allow free cancellation up to 48-72 hours before sailing, while promotional rates may be non-refundable. Full terms are always shown before you complete a booking.